Based on this new organisation, the envisioned IT spend and quality targets were achieved to the full extent within three years.
Bundling a DAX listed enterprise’s IT to reduce IT spend by 1 bn€
Joining more than 6.000 employees from three internal IT organizations into one
01
The challenge
- external and internal IT spend significantly above benchmark – target: reduction of IT spend by one third within 3 years and increasing quality of project delivery and system operations stability
- multiple, mirrored IT organizations in different company branches
- ineffective and inefficient governance model towards internal IT service provider regarding effort and quality of IT services
- integration of all internal IT organizations within 9 months and establishing a new governance model
02
The approach
- establishing a project team of leaders from the involved organisations, human resources and finance (about 200 project team members)
- involving three executive board level sponsors
- intensive communication with four involved workers’ councils
- defining and implementing a communication and change management concept
- jointly developing the governance and financial steering model for the new IT organization with the involved company branches
- design, decision, preparation and implementation of the new organization
03
The result
- all required board decisions successfully achieved on time
- change management and communication measures implemented and employees’ understanding for drivers and impact of new organization created
- structural and process organization, governance and financial steering model implemented at launch date
- financial and headcount budgets allocated and respective targets defined
- constructive support by the workers’ councils