Our
services

Digitale Transformation

Digital Transformation

Whatever can be digitalised, will be.

Erkennen

Recognize

  • Exponentially growing digitalisation in economy and society
  • Everything becomes accessible anytime, anywhere, on demand, in a “do it yourself” style and in the context of social media
  • Digitalisation is more than automation
Verstehen

Understand

  • Make data available and use it promptly for your business
  • Comprehend customers’ expectations
  • Analyse customers’ needs
  • Determine your current “digital status” in skills, culture, organization, technology, processes and leadership
Anpassen

Change

  • Use technologies and methodologies
  • Think and implement processes digital customer-to-customer
  • Make IT the core of your business
  • Implement agility in processes and IT
  • Skill for digital
  • Organization and culture

Results

  • Quality – superior quality for customers and innovative customer experiences
  • Business models – current ones remodeled and adapted fast, new ones developed
  • Value creation – secured and expanded

We are pleased to support wherever you lack expertise

01

Customer experience and business process (re-)engineering

Re-shaping current customer interactions and business processes by using digital technologies and agile methods.

02

Digital strategy for your information and telecommunications technology

Aligning the information and communication technology to strategic business objectives:
target architecture, plan to rebuild / build from scratch, make vs. buy, infrastructure and operations concepts.

03

Implementation plan for your transformation

Aligning to strategic objectives and future corporate culture and organization, milestone planning, activities to rebuild / build from scratch business processes and information / communication technology.

04

Change management

Communication of strategy and changing attitudes, procedures, thought patterns and behaviour of managers, employees and business partners.

IT Strategie

IT Strategy and IT Transformation

Digital transformation turns IT into the main engine of the business – an engine that must run smoothly to be the impulse for success, not an impediment.

Erkennen

Recognize

Identify the business requirements towards a future proof information technology.

Verstehen

Understand

Determine where existing IT can be further developed, respectively where it needs to be rebuilt or new applications and systems must be implemented.

Anpassen

Change

Adapt existing and integrate new applications and systems, change platforms and retire legacy systems, change suppliers.

Results

Information technology is positioned for your business success.

Count on us as a partner with many years of experience in line organization and project roles for:

01

IT strategy

Aligning information technology to your strategic business objectives.

02

IT transformation

Rebuilding, building new and retiring applications and systems, changing platforms, suppliers and technology partners.

03

IT sourcing

Reviewing self vs. third party supply, use of standards vs. bespoke software and hardware, alignment to future business requirements.

04

IT quality management

Constructive and analytical methods and procedures to assure quality in development, introduction, operations and phasing out of IT services.

05

Effective security of business critical data and systems

Assessing the status quo, identifying protection requirements, determining organizational, personnel related and technical measures for effective protection, and supporting their implementation.

06

Developing the IT leadership team and IT organisation

Supporting change and team development measures, changing organisation structure and processes.

07

CIO interim management

For such transformations, we cooperate with strong partners as needed.

Geschäftsoptimierung

Optimising and Developing Your Business

Your actual business runs like clockwork, but you want to continuously become more efficient and effective.

Erkennen

Recognize

Identify optimisation opportunities in existing business areas and processes, i.a. by deploying digital technologies.

Verstehen

Understand

Determine root causes and drivers for optimising and further developing your business, determine automation opportunities, assess processes and structures using key performance indicators / key figures.

Anpassen

Change

Re-shape process and structural organization, establish performance measurement system for quality and process management, unlock new business opportunities.

Results

Optimal set up of processes and organisation and their governance to achieve your business goals.

In this case, we support you with experience in projects and line functions of more than 20 years, through:

01

Business development concepts deploying digital technologies

Further developing existing business areas by deploying information and communication technologies.

02

Organizational development concepts comprising structure and processes, and their implementation

Analysing business processes and organization patterns regarding strengths and weaknesses, chances and risks, determining the relevant changes and supporting their implementation.

03

Business process reengineering, automation, process optimization and management based on suitable key performance indicators

Re-shaping current customer interactions and business processes by deploying digital technologies and agile methods, automation of business procedures, optimizing processes and implementing key performance indicator based process management.

04

Establishing and structuring quality management systems complying with standards

Analyzing quality requirements, defining activities and structures for producing and controlling the quality of products and services, and supporting their implementation based on relevant standards.

Depending on the task at hand, we involve partners with respective expertise who have experience in process, quality and IT management consulting over many years.